Independent TD Mattie McGrath has once again criticised both the SUSI Higher Education Grant Office and the Minister for Education for the shambles that has been made of the Centralised system for the processing of Higher Education Grants as hundreds of students are still waiting either for payment or to have their applications processed altogether as we enter into the New Year.
“Never before have I come across students waiting for higher education grant payments in January, almost 6 months after the closing the date for applications. This just did not happen when the Local County Council and VEC Offices were processing the applications. This centralised system has been a complete and utter shambles and it is appalling to think that students are still waiting for payment or worse still, waiting for their applications to be finalised.” said Deputy McGrath.
“The whole process has been chaotic with the SUSI Office regularly claiming that they are waiting for documentation and seeking information that has already been supplied by the applicants and even worse paying incorrect amounts such as only paying a half grant rather than a full grant that has been approved.” claimed Deputy McGrath.
Deputy McGrath has said that his Office has been inundated with calls from Students and their parents who are distressed having spent months without their payments and who now face the beginning of the New Year without payment.
“I am appealing to the SUSI Office and the Minister to do all they can to ensure that all outstanding payments are made without any further delay and to seriously examine the workings of the SUSI Office to ensure that the problems this year will not be repeated in the coming years” concluded McGrath.