Britvic Ireland has confirmed the closure of their call centre in Thurles this week, with the loss of all 20 jobs in a restructuring operation.
The job losses at the Technology Park on the Racecourse Road had been flagged in May by senior management. On Friday, the 20 employees at the admin and logistics centre said farewell for the final time in a going-away party.
On Tuesday, a spokesperson commented: “Following a strategic business review, we announced a range of restructuring proposals aimed at achieving greater operating efficiency across our business. This included consolidating our customer care call centre from Thurles to Dublin as it was no longer commercially viable for us to retain a dedicated facility in Thurles. We are very grateful to all the staff at our call centre in Thurles for their exemplary service over many years and appreciate their support over the past few months.
A spokesperson for Shannon Development, which manages Tipperary Technology Park said: “As property manager for Tipperary Technology Park we regret the departure of Britvic Ireland from the campus. We have had a long association with the company stretching back over ten years. They were great clients, fantastic people to work with and we wish all of the staff concerned every success in the future.”
Commenting on prospects for a securing a replacement tenant at Tipperary Technology Park the spokesperson added: “The departure from Tipperary Technology Park was flagged by the company some time ago and we are confident of backfilling the space that was vacated by them.”
Britvic, now rebranded as Counterpoint added: “Britvic remains fully committed to Ireland and to mitigating any job losses arising from this reorganisation. A consultation process with our Thurles based staff will commence immediately aimed at maximizing redeployment opportunities.”